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The Little Place of Light Counselling & CBT Services Privacy Policy

 

Our contact details

Name: The Little Place of Light Counselling & CBT Services (Adele MacCallum)

Phone Number:07846054515

Data Controller: Adele MacCallum

 

 

E-mail:littleplaceoflight@outlook.com

 

The type of personal information we collect

We currently collect and process the following information:

< >Personal identifiers, contacts and characteristics (for example, name and contact details)Any messages left within comments section

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

< >To make initial contact with you.

 

 We have a legitimate interest.

 

 

 

How we store your personal information

Your information is securely stored.

 

 

We keep your name, email address, phone number for [48 hours].Your typed message in ‘comments’ will be deleted immediately, once read.

 

 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at littleplaceoflight@outlook.com or 07846 054 515 if you wish to make a request.

 

 

 

 

 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at littleplaceoflight@outlook.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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